Wikis

I took a look around the various Wikis and I like many of the features that I saw.

We have been looking at and testing Mediawiki software for the development of tools like the ones these libraries have developed. The challenge for us is to find a wiki framework that is easy to use for all staff - and we have staff that range all over the map in terms of their technology skills. The University of Connecticut staff site has a nice "Create a Wiki Page" link at the top of their pages - that's probably something we would need to have. Some of my staff would take to this like ducks to water, while others would be completely baffled.

I do think the whole point should be to make something useful for staff, so that they can better help customers. So it needs to be easy to support and maintain. Most of the wikis I looked at have lots of good information, but I do think we would need to work on getting everyone comfortable with the software, to truly take advantage of the wiki format.