We started tracking Google writer and Zoho almost a year ago - our staff developed a comparison/cheat sheet on the products, so staff would know what they could do and what they couldn't.
I think it is fascinating that Zoho keeps adding applications - not only can you do word processing, spreadsheets, etc. but now you can ALSO use Zoho Project for project planning and management, Zoho CRM, Zoho Wiki for easy Wiki development and much more.
In our libraries, this is a good resource for those people that don't have a PC at home and are working on something over time, and they don't have access to an external drive or storage device. Using one of these online applications allows them to work on a novel, a large report or assignment and save it. Granted if something happens to the application provider, you could lose data. But it is definitely useful, gives you easy access and is better than not having anything.
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Stephanie : Glad to know that you and your staff have been using Zoho for more than a year now!
Zoho is from AdventNet, a 11-year old profitable company. And almost, if not all of Zoho applications have the ability to export your work to your desktop. We will be enhancing this feature by giving bulk export (say a zipped file), offline support (able to work on your content even when you are offline) etc.
Arvind
http://blogs.zoho.com
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